Missed SLAs

Surprise Fees

Peak Season Chaos

Your 3PL Problems End Here.

99.8% same-day ship. Transparent pricing. Infrastructure that scales with your peak seasons.

Get a Quote See Our Performance

No long-term lock-in 14-day onboarding Transparent pricing

Sound Familiar?

These are the top reasons DTC brands switch their 3PL to us.

Missed SLAs

Orders miss cutoff. Customers complain. You scramble to explain delays.

99.8% same-day ship rate. Every order, every day.

Surprise Fees

Invoices don't match your rate card. Hidden charges appear after peak.

Locked-in pricing. No peak surcharges. No surprises.

Peak Season Failures

Your busiest days become your worst days. Volume spikes break everything.

Built for 10x volume spikes. We thrive when others buckle.

Not ready to switch yet?

Download the Peak Readiness Checklist

2025 performance

Same-day ship: 0%; Orders ship the day received
Lower cost: 0%; vs. Amazon FBA
Right product: 0%; Correct items shipped
Days: 1-2; Ground to 98% of US
Right address: 0%; Shipped to client-provided address

Out of every million orders we shipped in 2025, fewer than 7 had the wrong item.

Industry-leading accuracy

Trusted by DTC brands

See why brands choose FDC for their fulfillment

"Our clients rely on us for reliability and agility. With SCALE and D&H's century of operational excellence behind us, we're delivering faster shipping, smarter logistics technology, and the resources to support our clients' biggest ambitions."

"We started with one warehouse with Fulfillment.com, where now in two. By the end of May we'll be in a third warehouse, and I will imagine by the end of summer we'll be in a fourth warehouse. So I know that from the top down, Fulfillment.com is invested in their clients. They're invested in our success and we believe that's a large part of our success."

"Customer service is top notch and orders ship out pretty much on time with very few exceptions. Also, very low fees considering the high level of service."

"Best shipping service in the US. We tried various fulfillment centers but in the end, they are the best. The staff is friendly and prompt."

"Our experience with Fulfillment.com has been excellent! We have had a lot of support from our account manager."

"Your team is responsive and helpful even though we are such a small company."

"Most likely the best Fulfillment company in the United States!"

Live in under 2 weeks

Switching 3PLs doesn't have to be a months-long project. Most brands are fully operational within 2 weeks.

Day 1-3

Setup & integration

70+ integrations — Shopify, WooCommerce, Amazon, and more connect in hours.

Day 4-7

Inventory receipt & system validation

Inventory transfer coordinated with your current 3PL.

Day 8-14

Live fulfillment

Test orders before going live; no surprises.

Ready to Make a Change?

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Response within 24 hours

Frequently Asked Questions

How long does it take to switch to a new 3PL?

Most DTC brands complete their transition to FDC within 14 days. Days 1-3 cover system integration and inventory planning. Days 4-7 handle inventory transfer. Days 8-14 are for testing and go-live. We maintain parallel operations with your current provider to ensure zero order disruption.

What accuracy rate should I expect from a 3PL?

Industry-leading 3PLs maintain 99.9%+ accuracy rates. FDC achieves 99.998% inventory accuracy, 99.84% same-day ship rate, and 99.999% order accuracy.

What are the signs I need to switch 3PL providers?

Key warning signs include: late shipments affecting customer satisfaction, communication gaps requiring constant follow-up, surprise fees not in your original contract, inventory discrepancies, inability to handle peak season volume, and lack of technology integration with your ecommerce platform.

Can I switch 3PLs without losing orders during the transition?

Yes. Professional 3PL transitions use parallel operations where both providers run simultaneously. FDC coordinates inventory transfer in batches, maintains order routing flexibility, and provides dedicated transition managers to ensure zero dropped orders during the switch.

What makes a 3PL good for DTC brands specifically?

DTC-focused 3PLs offer: direct integration with Shopify, WooCommerce, and other platforms; branded packaging and unboxing experiences; flexible subscription and kitting capabilities; real-time inventory visibility; and customer service that understands direct-to-consumer expectations.

Are there long-term contracts with 3PL providers?

Contract terms vary by provider. FDC offers mutually friendly exit terms with no long-term lock-in. We believe our service quality should earn your continued business, not contractual obligations.

How do 3PL costs compare to in-house fulfillment?

3PL partnerships typically reduce fulfillment costs by 20-40% compared to in-house operations. Savings come from: bulk shipping rate negotiations, eliminated warehouse lease costs, reduced labor overhead, and optimized pick-pack efficiency.