1-3 day ground · 99.77% of the US
One operator owns your order, start to finish.
Fulfillment.com receives, stores, picks, packs, ships, and handles returns in our own facilities, with our own people, on one platform. One team owns the outcome, so there is no finger-pointing chain of handoffs between you and your customer.
- Ground transit
- 1-3 days
- Operated nodes, North America
- 6Indianapolis opens Q4 2026
Our fulfillment network; ground to 99.77% of the US in 1-3 days
Why it matters
You already know what a missed order costs.
A late or wrong order touches more than the package: the next reorder, the review, the margin on that customer. Owning the whole order, start to finish, is how we protect all three for you.
Why Fulfillment.com
Three things break as you scale. We fix all three.
Lower cost, better service
Engineered labor standards, enterprise-level carrier rates, and inventory positioned closer to your customers, so fulfillment costs less without cutting service.
How we lower cost →See everything, then use it
BestOMS shows you live order, inventory, and fulfillment-cost data, 24/7 on any device. It also exports into your own reporting, so you can read the trend and plan against it instead of chasing today's number.
How visibility works →A team that knows your business
A dedicated success manager on our own staff for continuity, fast answers, and planning ahead as you scale, a real extension of your team.
Meet your success manager →The proof
Scale you can measure, accountability you can read
- The right item to the right address Order accuracy Barcode-verified
- Orders shipped the day they were placed 99.84%
- Ground to 99.77% of the US 1-3 day
- Indianapolis opens Q4 2026 Operated nodes across North America 6
- Carts, channels & connections 116+
Pick-and-pack accuracy
The right product reaches the right customer. Every pick is barcode-verified against the order before the box is sealed, so the check lands while it can still change what ships.
Dock-to-stock
Your inventory is received, counted, and made available quickly, because being out of stock is never okay.
Same-day ship
99.84% of orders ship the day they are placed, because your customer's wait starts the second they hit buy.
On time, complete, and correctly documented is the standard we run to. All of our North American volume runs on facilities we operate, with our own people and our own customer success managers: one chain of accountability, not a finger-pointing chain of handoffs.
Transit times & zones
Pick your warehouses. See the combined coverage.
Select one or more nodes to see combined coverage across the contiguous US in fine detail. Toggle between ground transit time and shipping zone.
Node locations are real Fulfillment.com facilities. Transit tiers reflect the faster of FedEx Home Delivery or UPS Ground, with destinations either carrier defers counted a day slower. Shipping zones reflect FedEx Home Delivery.
Select your fulfillment nodes
Ground transit
* Population: US Census Bureau, American Community Survey 2024 5-year estimates (2020-2024). This product uses the Census Bureau Data API but is not endorsed or certified by the Census Bureau.
What one operator owns
One operator owns it all.
(Our buildings. Our systems. Our team.)
01 / In-house operations
Receiving to returns, under one roof
Counted in, picked, packed, shipped, and returns handled, by our own people on our own floor. One chain of accountability, dock to dispatch.
See all services →Received
Picked
Packed
Shipped
One operator · zero handoffs
02 / The platform
One screen of order truth, in BestOMS
Every order, SKU, and node on one platform. Live status on any device, no spreadsheets, no 3PL phone tag.
See the technology →Illustrative order view
03 / The network
Ground to 99.77% of the US in 1-3 days
An operated, multi-node network positions your inventory close to your customers, fast ground transit without air-freight cost.
See the network →By industry
Built for your vertical
Product-specific handling, from lot tracking to branded presentation. Start from your category.
And many more: food & beverage, toys & games, jewelry, fragrance, baby products, collectibles, and beyond.
See all industries →Inside our operations
Scale you can actually see.
Multi-level pick modules, powered conveyor, and pallet racking across our own distribution centers move your inventory from the receiving dock to the outbound truck, under one roof and one team.
Tour the network →
The platform
One platform runs every order
BestOMS
The platform: runs your orders and your portal
Deposco
Behind it: the warehouse execution engine
Dropstream
Behind it: integrations, EDI (electronic data interchange, the standard format for exchanging orders and shipping data with retailers), and connectivity into BestOMS
Connects to the tools you already sell on
How it works
From rates to shipping in three steps
No drawn-out migration. Most brands are live with us in about two weeks.
Get your rates
Tell us your volume and SKUs and we send custom, transparent pricing, no obfuscated fee tables.
Get custom rates →Onboard in ~14 days
Integration and inventory planning, inventory transfer, then testing and go-live, with a dedicated success manager.
Meet your success manager →Ship from day one
Orders flow into BestOMS; we receive, pick, pack, ship, and handle returns from facilities we operate.
See how we fulfill →
Facilities we operate
We don't hand off your fulfillment. We run it.
Every North American order is received, stored, picked, packed, and shipped in our own distribution centers, on our own equipment, by our own people, before it goes to the carrier. That is how one team owns the outcome from receiving to returns.
Get custom rates
See your custom rate, not a sales pitch
Tell us about your brand and your current fulfillment. We'll send custom rates engineered for your business, no pressure, no spam.
- Custom rates, usually within a few business days
- Real pricing, no obfuscated fee tables
- A fit assessment, not a hard pitch
Thank you. We'll be in touch shortly.
A fulfillment specialist will reach out with your custom rates soon.
Not ready to talk numbers? Start with our free Peak Readiness Checklist →
Frequently asked questions
How much does fulfillment cost at Fulfillment.com?
Most DTC brands pay a per-order pick-and-pack fee plus storage and shipping. Rather than a public rate sheet, we model a predictable, contracted custom rate on your actual volume, SKU profile, and destinations and quote it up front, so the rate you are quoted is the rate you are billed, with no hidden fees.
How long does it take to switch to Fulfillment.com?
Most brands complete onboarding in about 14 days, covering integration and inventory planning, inventory transfer, and testing through go-live.
How does Fulfillment.com keep orders accurate?
Every pick is scanned and checked against the order before it reaches the pack bench, so a wrong SKU or quantity is caught while the unit is still in the building. Accuracy is how we run, not a number we bolt on after the fact.
Are there long-term contracts?
We don't require long-term minimums to get started. Ask about current contract terms when you get your quote.
One operator owns your order. Start to finish.
Receiving to returns, in facilities we operate, with our own people, on one platform. See your custom rate, or start with the free checklist.